FAQ

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How do I purchase online classes?
You can purchase classes through the Mindbody app or on the Mindbody wesbite here. Once you have made your purchase, you can book a class.

How do I book online classes?
Once you have purchased a casual pass or pack, you can book classes through the Mindbody app or on the Mindbody wesbite here.
Booking cut-off is 45 minutes before the start of class. Please make sure to book your class before this to not miss out.

How do I join the online class?
This is an online Zoom class. Once you have booked your class, the Zoom link for the class will be sent to your email 30 minutes before the start of class.
If you don’t receive the Zoom link 10 minutes before class then please email jamesdeanedance@gmail.com.

If I want to attend an online class, what time should I join on Zoom?
Please join the Zoom class at least 5 minutes before the start of class.

How old do I need to be to take an adult online class?
18 years and above.

Can I ask questions during class?
Yes, James loves answering questions. Feel free to ask questions by unmuting or sending a message in the Zoom chat box whenever you like.

Will I be seen during the class?
It’s up to you. You can choose to turn your camera on or off depending on what you feel most comfortable with.
Having your camera on allows James to see your progress and interact with you better.

How much space do I need to participate?
Please make sure that you have sufficient space to move and dance around in that is clear of any furniture.
Also, keep a bottle of water handy and have fun!

What should I wear?
Please wear clothing that you would feel comfortable working out in.

Where can I watch James’ dance videos and videos from class?
James posts his dance videos as well as class videos on his YouTube channel.
James’ Patreon supporters get first access to the videos. Find out more here.

Can I find out what song James is going to teach to ahead of time?
Yes. Every Thursday or Friday, James posts what songs he is teaching for the week on his Instagram and Facebook stories. Make sure to follow him on his socials to stay up to date.

How long will it take me to become a better dancer?
Everyone progresses at different rates but the most important thing is to be focused and stay consistent.

Can my friends and family take the class with me?
Yes, if your friends/family are in the same room with you, they are more than welcome to join the class with you provided that you all have enough space to move and dance around in safely.

Can I send the Zoom link to friends, family or other people?
No, you can not share the Zoom link with friends, family or other people.

If I buy a casual pass or pack, can I share/transfer it to my friends, family or other people?
No, you can not share/transfer a casual pass or pack to friends, family or other people. Casual passes and packs are non transferable.

I am a studio/school. Can I join these online classes?
No, these online classes are designed for individuals to join.
To book a workshop for your studio/school, please contact jamesdeanedance@gmail.com.

What if I’m late for class?
Please note that you will still be charged if you are late for class. Even if you are late, please ensure you warm up and stretch appropriately before participating in the class to help reduce the risk of injury.

What if I have to cancel my booking or fail to attend class?
If you can no longer attend the class, please cancel or reschedule through the Mindbody app. Please note that you will still be charged if you cancel less than 45 minutes prior to the class. If you fail to attend class, you will still be charged.

Can I get a refund?
All purchases are non refundable and non transferable.

Can I change the view so I am only seeing the teacher on my screen?
Yes. During the class, hover your mouse over James’ image, in the top right hand corner click the three dots then click “Pin” to make his image full screen.
If you want to return to gallery mode, you can do this by going to the top right hand corner of the screen then clicking “Gallery Mode”.

Tech Support
If you have any technical difficulties before or during the class, please feel free to email Tech Support on jamesdeanedance@gmail.com.

If you have anymore questions, please feel free to contact jamesdeanedance@gmail.com.